Our Guarantee 
We guarantee you’ll love your soak. If you don’t, email us at info@bathorium.com, and we will make it right. You can return damaged or defective products for a refund or replacement within 30 days of delivery. To be eligible for a refund or replacement, the product must be in its original packaging. Read our full refund policy.

Shipping
Enjoy free shipping on all orders over $99. Orders are processed and shipped via Canada Post Expedited or UPS from our warehouse in Toronto, Canada. For our American customers, we cover any import duties or taxes on your behalf.

Customs Disclaimer
Please note that while we do our best to ensure timely delivery, we are not responsible for any delays caused by customs processing. Once your order arrives in your country, customs clearance times may vary, and any delays in this process are beyond our control.