Careers
We are a Canadian company on a Global mission to Bring Back the Bath. We are bath-passionate and our ethos generally involves spa-going, brunches and unnecessary green juice cleanses. We are looking for energetic new team members to join us in our quest and along the way- have a little fun too.
Product Manager
The Product Manager is responsible for overseeing the full lifecycle of Bathorium products from concept through launch and post-launch analysis. This role ensures that every new product and packaging update is delivered on-strategy, on-time, and on-budget, while upholding Bathorium’s commitment to clean, purposeful, and indulgent self-care rituals. Working cross-functionally with design, operations, marketing, and vendor partners, the Product Manager ensures that each product reflects Bathorium’s brand values and meets financial and operational goals.
Key Responsibilities:
Product Development & Project Management- Oversee the full product development lifecycle, from initial concept through final production, ensuring alignment with Bathorium’s strategic vision, timelines, and quality standards.
- Own and manage Bathorium’s private label program, directing the complete project cycle from briefing to approvals, purchase orders, and production.
- Develop and maintain detailed project timelines, clearly defining ownership and driving accountability across teams (Sales, Design, Marketing, and Operations).
- Maintain the master database of all approved projects, ensuring accurate documentation of SKUs, UPCs, specifications and vendor details.
- Collaborate with the Executive team to lead design reviews and product kick-off meetings, aligning on briefs, sampling expectations, and packaging requirements.
- Serve as the primary liaison with new product vendor partners, communicating timelines, deliverables, technical requirements, and changes.
- Manage the critical path for all active projects, proactively identifying risks and resolving delays or bottlenecks before they impact timelines.
- Create a breakdown for major projects into doable actions and set timeframes that are successfully managed, mitigated and met
- Lead weekly cross-departmental project status meetings; deliver clear updates, next steps, and milestone tracking to all stakeholders.
- Support the creation and execution of the annual Product Roadmap, reflecting category priorities, innovation pipelines, and financial objectives.
- Partner with Marketing on trend research, competitive reviews, and consumer insights to inform new concepts and seasonal collections.
- Analyze sales, margin, and performance data to evaluate product success and identify opportunities for refinement or discontinuation.
- Build weekly product performance reports and dashboards to share with leadership.
- Lead the process of sunsetting discontinued products, ensuring seamless updates across all platforms, documents and teams.
- Act as the liaison between Product Development, Design, and Operations for artwork approval and master label copy management.
- Oversee artwork routing, version control, and vendor proof approvals to ensure packaging accuracy and regulatory compliance.
- Act as the product braintrust for all SKUs, ensuring accurate information is maintained and shared with all teams.
- Partner with Marketing to align product launches with campaign timelines, e-commerce readiness, and PR initiatives.
- Coordinate with Operations and Inventory Planning to ensure smooth transitions from pre-launch to in-stock phases.
- Support the e-commerce team with product data, assets, and upload timelines.
- Maintain strong communication with third-party manufacturing and logistics partners to ensure accuracy and consistency across channels.
- Collaborate closely with the Design and Sales teams to provide updated catalogues, sell sheets, and detailed SKU information, ensuring all materials reflect the latest product changes, timelines, and specifications.
- Use and maintain key operational tools and databases (e.g., Shopify, Notion, ClickUp, Hubspot, Google Drive) to manage timelines and approvals.
- Maintain accurate documentation for all SKUs and product specs within internal systems.
- Prepare regular reports on project status, liabilities, and performance.
- 1-3 years’ experience in product development or project management, ideally within beauty, wellness, or consumer packaged goods. Strong understanding of critical path management, supplier communication, and packaging development.
- Exceptional organization and attention to detail; able to manage multiple concurrent projects in a fast-paced environment.
- Excellent verbal and written communication skills; capable of liaising effectively across teams and external partners.
- Proficient with project management and reporting tools (ClickUp, Excel/Google Sheets).
- Strong analytical skills with the ability to interpret sales data and performance metrics.
- Creative thinker with an interest in emerging trends in wellness, sustainability, and product innovation.
- Comprehensive benefit plan.
- RRSP matching.
- Work from home benefit.
- Annual company/performance bonus.
- Product discounts.
- Employee wellness program.
To apply, please email resume and cover letter to erin.doherty@bathorium.com
Account Manager – Spa & Hotel (West)
At Bathorium, we’re on a mission to Bring Back the Bath—one elevated soak at a time.
As we continue to grow, we’re seeking a dynamic Territory Sales Account Manager to drive new business and foster long-term partner success across the spa, wellness, and premium retail landscape.
This role is ideal for a passionate sales professional who thrives on cultivating relationships, cultivating relationships, expanding brand presence, and delivering exceptional client experiences from first contact to ongoing partnership to discerning partners across North America West.
Key Responsibilities:
Lead New Business Acquisition
- Identify, target, and secure new accounts within the spa, spa retail, and wellness verticals—focusing on high-end hotels, day spas, wellness retreats, and premium concept retailers.
- Drive the full sales cycle from prospecting and outreach to pitching, onboarding, and relationship development.
- Deliver compelling presentations that highlight Bathorium’s product differentiation and premium brand experience.
- Build and manage a healthy sales pipeline that balances near-term wins with high-value, strategic partnerships.
- Develop and execute tailored launch strategies for new accounts, including 30-60-90 day touch points, staff training schedules, and success planning.
- Develop and implement a territory-specific growth strategy that aligns with Bathorium’s broader business objectives.
- Monitor industry trends, competitor movements, and evolving consumer behaviours to keep the brand’s positioning relevant and aspirational.
- Collaborate with Marketing and Product teams, providing sales insights that shape campaign strategies, product innovations, and partner-facing materials.
- Contribute to the creation of a scalable sales playbook tailored to growth in the spa and wellness channel.
- Proactively reduce churn, identify upsell opportunities, and analyze account performance to drive new program adoption and long-term partner success.
- Represent Bathorium at industry trade shows, regional events, and partner activations, showcasing our products and forging meaningful connections.
- Cultivate trusted relationships with spa directors, retail buyers, and wellness decision-makers, delivering an exceptional first impression and ongoing engagement.
- Lead education and training to ensure new partners are set up for long-term success and equipped to drive retail sell-through.
- Act as the primary point of contact for all assigned accounts, ensuring an exceptional partner experience.
- Drive repeat orders, grow revenue within existing accounts, and proactively identify upselling and cross-selling opportunities.
- Provide ongoing education and product training to partners to drive retail sell-through and treatment success.
- Collaborate with partners on marketing activations, event participation, and in-store promotions to maximize brand impact.
- Mentor and support new sales, business development, and account management team members as the team scales.
- Partner cross-functionally with Marketing and Operations to drive partner success, ensure sales consistency, and deliver on revenue goals.
- Contribute to brand activations and events, including content creation and on-the-ground execution.
- Provide weekly reporting on pipeline growth, close rates, lead sources, and revenue performance to maintain transparency on targets and forecasts.
- 5–7+ years of progressive experience in sales, with a strong focus on new business development in spa, beauty, wellness, or premium lifestyle brands.
- Proven track record of exceeding sales targets, closing high-value accounts, and expanding brand visibility in competitive markets.
- Deep understanding of spa and wellness operations, with the ability to position Bathorium as a treatment-enhancing, retail-driving partner.
- Natural relationship-builder with strong storytelling, presentation, and negotiation skills.
- Self-motivated, entrepreneurial spirit—thrives in a fast-paced, evolving environment and takes ownership of results.
- Data-savvy: you’re fluent in CRM tools and use data to drive decisions, optimize outreach, and report on performance.
- Passion for clean, luxurious self-care and a genuine belief in the power of bathing rituals.
- Comprehensive benefit plan.
- RRSP matching.
- Work from home benefit.
- Annual company/performance bonus.
- Product discounts.
- Employee wellness program.
Location: Remote. Strong preference given to those who reside on the West Coast of Canada and can work in PST. Candidates must have a valid passport and ability to travel to the USA.
Start Date: Immediate
Hours: Monday-Friday, with some evening/weekend events and travel required
We strongly encourage applications from visible minorities, individuals with disabilities, and members of the LGBTQ+ community. Bathorium actively encourages applicants to self-identify.
To apply, please email resume and cover letter to erin.doherty@bathorium.com
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