Careers

We are a Canadian company on a Global mission to Bring Back the Bath. We are bath-passionate and our ethos generally involves spa-going, brunches and unnecessary green juice cleanses. We are looking for energetic new team members to join us in our quest and along the way- have a little fun too.

Marketing Manager

At Bathorium, we believe in creating indulgent, intentional bath rituals that elevate everyday wellness. Reporting to the Director of Marketing and Revenue Growth, the Marketing Manager will lead the execution of data-driven, brand-aligned marketing strategies that amplify our presence across North America. From campaign launches and email journeys to influencer partnerships and wholesale support, you’ll be the strategic driver behind how we grow our customer base, engage our community, and support our retail partners.

Key Responsibilities:
Campaign & Performance Marketing

Build, manage and execute the marketing calendar—including product launches, promotions, and seasonal moments—across all B2B and DTC marketing channels—including website, email, SMS, paid media, social platforms (Instagram, TikTok, Meta, etc.) and UGC—ensuring cohesive storytelling, campaign alignment, and consistent brand presence.
Monitor and analyze lifecycle marketing performance—improving segmentation, engagement, and repeat purchase rate.
Continuously optimize customer journeys for acquisition, retention, post-purchase, and reactivation.
Oversee agency and freelance partners—preparing briefs, aligning on strategy, and ensuring consistent execution across channels.

Wholesale & Retail Support

Identify opportunities to strengthen brand presence across key B2B partners such as Nordstrom, Indigo, and Four Seasons Hotels, etc.
Collaborate with sales and creative teams to ensure sell decks, co-branded assets, and in-store materials maintain brand consistency and meet account-specific needs.
Contribute to the development of educational tools and merchandising support that elevate the Bathorium experience at retail.

Influencer & Affiliate Marketing

Lead Bathorium’s UGC creator and affiliate programs—identifying strategic growth opportunities, sourcing brand-aligned partners, and overseeing product gifting, briefs, and campaign execution.
Identify growth opportunities and continuously refine the program using performance data and community insights to drive ROI and brand awareness.

Analytics & Reporting

Analyze performance across all marketing channels and provide actionable insights to guide future strategy.
Own monthly reporting on campaign effectiveness and digital KPIs such as conversion rate, CAC, and ROAS.

Brand Stewardship & Innovation

Ensure consistent brand voice and creative across all customer touchpoints, in collaboration with design and product teams.
Proactively identify and lead strategic brand collaborations—including giveaways, co-branded promotions, and gift-with-purchase campaigns.
Drive partnership initiatives from ideation through launch to strengthen brand visibility and deepen audience engagement.
Monitor industry trends, wellness culture, and the competitive landscape to inspire innovation and fresh campaign ideas.
Build and nurture strategic relationships through online outreach and occasional in-person representation at industry events, trade shows, and brand activations.

Qualifications:

3–5 years of progressive marketing experience, ideally within beauty, wellness, or lifestyle sectors.
Exceptional communication, analytical, and problem-solving skills.
Post-secondary education in Business, Marketing, or a related field.
Experience managing external agency or freelance partners; agency-side experience is an asset.
Strong working knowledge of performance marketing, lifecycle marketing, and DTC strategy.
Self-motivated and highly organized, with a proven ability to manage multiple projects independently and stay on track without requiring close supervision.

Benefits + Perks:

Comprehensive benefit plan.
RRSP matching.
Work from home benefit.
Annual company/performance bonus.
Product discounts.
Employee wellness program.

Job Type: Permanent, Full-time
Location: Remote. Strong preference given to those who reside in the Greater Toronto Area; candidates must have a valid passport and ability to travel to the USA.
Start Date: Immediate
Hours: Monday-Friday, with some evening/weekend events and travel required.

Senior Account Manager – Retail

At Bathorium, we believe that bath rituals should be more than just bubbles—they should be deeply restorative, luxurious, and intentional. Our clean, high-performance bath soaks, teas, and accessories are trusted by leading spas, wellness destinations, and premium retailers across North America. As we continue our rapid retail expansion, we’re seeking a seasoned Senior Account Manager – Retail to drive strategic account growth, build high-performing partnerships, and elevate Bathorium’s retail presence nationwide.
Reporting to the Director of Marketing & Revenue Growth, this role is responsible for managing and expanding a portfolio of key wholesale and boutique retail partners. The ideal candidate brings a balance of relationship-driven leadership, analytical acumen, and strong commercial instincts. You’ll serve as a senior point of contact for our retail partners, while collaborating cross-functionally to optimize performance, ensure operational excellence, and champion the Bathorium brand at every touchpoint.
Key Responsibilities:
Strategic Account Management & Revenue Growth

Own a portfolio of independent and boutique retail accounts across North America, fostering strong relationships and driving sustained revenue growth
Identify opportunities to expand footprint and increase sell-through across categories through strategic planning, seasonal assortment recommendations, and marketing alignment
Partner with buyers and store leadership to optimize merchandising, training, and customer experience initiatives
Build and execute revenue-driving strategies to exceed monthly, quarterly, and annual sales targets, while actively managing rep groups by equipping them with the tools, assets, and support they need to succeed—such as Optimize resources and U.S. sales enablement for The Bathologist.

Sales Operations & Forecasting

Lead the end-to-end sales cycle—from pipeline development and order placement to fulfillment coordination and post-order support
Monitor inventory velocity, sell-through rates, and account performance to inform forecasting, SKU optimization, and replenishment strategies
Prepare accurate sales reporting, retail analysis, and business reviews to support internal planning and external partner meetings
Maintain comprehensive CRM records, tracking lead progress, communications, and revenue milestones

New Business Development

Identify and secure new retail opportunities aligned with brand positioning, profitability goals, and regional expansion strategy
Qualify inbound leads and proactively prospect target stockists through outreach, referrals, and industry events
Partner with leadership to vet potential accounts for long-term viability and strategic alignment

Retail Marketing & Visual Execution

Collaborate with marketing to deliver cohesive merchandising solutions, promotional campaigns, and visual storytelling across the retail network
Ensure timely delivery and adoption of brand collateral, planograms, testers, and seasonal updates
Lead product education initiatives for retail teams, including training calls, digital resources, and in-store activations

Events, Trade Shows & Market Support

Represent Bathorium at key trade shows, retail summits, and industry events, ensuring strong brand presence and new business pipeline development
Lead event planning, logistics, sampling, and follow-up to convert leads into long-term partners

Qualifications

4–7 years of experience in wholesale account management, sales strategy, or retail business development, preferably in wellness, beauty, or CPG
Proven track record of driving revenue growth, developing retail partnerships, and exceeding sales KPIs
Confident communicator and negotiator with strong presentation skills and a client-centric approach
Highly organized with excellent project management skills and a detail-oriented mindset
Experience with platforms such as HubSpot, Shopify, Faire, and Google Workspace
Entrepreneurial, self-directed, and motivated by results in a fast-paced, high-growth environment
Passion for wellness, retail innovation, and clean beauty—aligned with Bathorium’s mission and values

Benefits + Perks:

Comprehensive benefit plan.
RRSP matching.
Work from home benefit.
Annual company/performance bonus.
Product discounts.
Employee wellness program.

Job Type: Permanent, Full-time
Location: Remote. Candidates must have a valid passport and ability to travel to the USA.
Start Date: Immediate
Hours: Monday-Friday, with some evening/weekend events and travel required.

Account Manager – Spa & Hotel (West)

At Bathorium, we’re on a mission to Bring Back the Bath—one elevated soak at a time.
As we continue to grow, we’re seeking a dynamic Territory Sales Account Manager to drive new business and foster long-term partner success across the spa, wellness, and premium retail landscape.
This role is ideal for a passionate sales professional who thrives on cultivating relationships, cultivating relationships, expanding brand presence, and delivering exceptional client experiences from first contact to ongoing partnership to discerning partners across North America West.

Key Responsibilities:
Lead New Business Acquisition

Identify, target, and secure new accounts within the spa, spa retail, and wellness verticals—focusing on high-end hotels, day spas, wellness retreats, and premium concept retailers.
Drive the full sales cycle from prospecting and outreach to pitching, onboarding, and relationship development.
Deliver compelling presentations that highlight Bathorium’s product differentiation and premium brand experience.
Build and manage a healthy sales pipeline that balances near-term wins with high-value, strategic partnerships.
Develop and execute tailored launch strategies for new accounts, including 30-60-90 day touch points, staff training schedules, and success planning.

Strategic Market Development

Develop and implement a territory-specific growth strategy that aligns with Bathorium’s broader business objectives.
Monitor industry trends, competitor movements, and evolving consumer behaviours to keep the brand’s positioning relevant and aspirational.
Collaborate with Marketing and Product teams, providing sales insights that shape campaign strategies, product innovations, and partner-facing materials.
Contribute to the creation of a scalable sales playbook tailored to growth in the spa and wellness channel.
Proactively reduce churn, identify upsell opportunities, and analyze account performance to drive new program adoption and long-term partner success.

Relationship-Building & Brand Advocacy

Represent Bathorium at industry trade shows, regional events, and partner activations, showcasing our products and forging meaningful connections.
Cultivate trusted relationships with spa directors, retail buyers, and wellness decision-makers, delivering an exceptional first impression and ongoing engagement.
Lead education and training to ensure new partners are set up for long-term success and equipped to drive retail sell-through.
Act as the primary point of contact for all assigned accounts, ensuring an exceptional partner experience.
Drive repeat orders, grow revenue within existing accounts, and proactively identify upselling and cross-selling opportunities.
Provide ongoing education and product training to partners to drive retail sell-through and treatment success.
Collaborate with partners on marketing activations, event participation, and in-store promotions to maximize brand impact.

Team Leadership & Collaboration

Mentor and support new sales, business development, and account management team members as the team scales.
Partner cross-functionally with Marketing and Operations to drive partner success, ensure sales consistency, and deliver on revenue goals.
Contribute to brand activations and events, including content creation and on-the-ground execution.
Provide weekly reporting on pipeline growth, close rates, lead sources, and revenue performance to maintain transparency on targets and forecasts.

Qualifications:

5–7+ years of progressive experience in sales, with a strong focus on new business development in spa, beauty, wellness, or premium lifestyle brands.
Proven track record of exceeding sales targets, closing high-value accounts, and expanding brand visibility in competitive markets.
Deep understanding of spa and wellness operations, with the ability to position Bathorium as a treatment-enhancing, retail-driving partner.
Natural relationship-builder with strong storytelling, presentation, and negotiation skills.
Self-motivated, entrepreneurial spirit—thrives in a fast-paced, evolving environment and takes ownership of results.
Data-savvy: you’re fluent in CRM tools and use data to drive decisions, optimize outreach, and report on performance.
Passion for clean, luxurious self-care and a genuine belief in the power of bathing rituals.

Benefits + Perks:

Comprehensive benefit plan.
RRSP matching.
Work from home benefit.
Annual company/performance bonus.
Product discounts.
Employee wellness program.

Job Type: Permanent, Full-time
Location: Remote. Strong preference given to those who reside on the West Coast of Canada and can work in PST. Candidates must have a valid passport and ability to travel to the USA.
Start Date: Immediate
Hours: Monday-Friday, with some evening/weekend events and travel required

We strongly encourage applications from visible minorities, individuals with disabilities, and members of the LGBTQ+ community. Bathorium actively encourages applicants to self-identify.

To apply, please email resume and cover letter to erin.doherty@bathorium.com

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