FAQ

Frequently Asked Questions

 



GENERAL

What makes Bathorium Different?

Bathorium is built on one simple belief: the bath should be a source of restoration, not just an act of cleansing.
Our soaks, bombs, and elixirs are handcrafted with clean, high-performing ingredients - think mineral salts from the Mediterranean, organic botanicals, and cold-pressed oils. We never use artificial fragrance, dyes, or fillers. Every product is intentionally formulated to transform your bath into a spa-like ritual that nourishes both body and mind.

Are Bathorium products clean and safe?


Yes, all Bathorium products are clean, cruelty-free, and made without parabens, phthalates, synthetic fragrances, or SLS. Our ingredients are ethically sourced, and each formula is tested for safety, purity, and performance.

Are Bathorium products safe for children?


Yes, our Little Charlie™ line is formulated specifically for babies and children with sensitive skin, while many of our core soaks (like Ancient Oat Hydration) are also gentle enough for the whole family.

 

What does "slow release" mean for your bath bombs?


Our bath bombs are 25% larger and nearly 40% heavier than conventional ones, designed to dissolve slowly over 6–8 minutes. This allows premium butters, oils, and clays to release gradually, creating a longer, more indulgent soak that nourishes skin and relaxes the body.

Will Bathorium products stain my tub? 


No. All our colour and aroma come from natural ingredients like botanicals and clays,  not synthetic dyes. Some blends (like our Charcoal Garden Detox) may leave light residue, but it rinses cleanly away with warm water.

 

Are your products safe for sensitive skin or eczema?


Yes, our Milk Mineral Soak, Ancient Oat Hydration or little charlie™ collections are formulated specifically for sensitive, dry, or reactive skin types, but all Bathorium products are pH-balanced and microbiome-friendly and free from harsh surfactants.

Can I use Bathorium products while pregnant or postpartum?


Absolutely. Our products are crafted with pregnancy-safe essential oils and ingredients that soothe skin and promote relaxation. For hormonal or skin sensitivities, we recommend starting with our Milk Mineral Soak, Ancient Oat Hydration or little charlie™ soaks. Always consult your healthcare provider if you’re unsure.


Can I combine different Bathorium products?


Yes, all our products are designed to layer beautifully.

  • Add a Bath Bomb for a decadent, fizzy, bath experience.
  • Pour in a Crush Bath Soak for mineral-rich, skin nourishment.
  • Finish with a Bubble Elixir for the signature frothy finish.

This “Bath Cocktail” approach transforms an everyday soak into a multi-sensory ritual.

 

Where are Bathorium products made?


All Bathorium products are proudly made in Canada. We work with trusted partners across the globe to source our salts, essential oils, and clays, prioritizing traceability, purity, and environmental responsibility at every step.

Do you offer returns or exchanges?


Due to the nature of personal care products, we’re unable to accept returns once opened. If there’s an issue with your order, our Customer Care team is happy to help resolve it.

 

Are your ingredients sustainable?


Yes. Sustainability is at the heart of everything we do, from biodegradable formulas and recyclable packaging to responsible ingredient sourcing. Our salts and botanicals are harvested in ways that protect local ecosystems, and our packaging is designed to minimize waste.

 


Where can I buy Bathorium products?


You can shop directly at bathorium.com, through major retailers like Nordstrom and Indigo, and at select luxury spas and hotels across North America. Visit our Store Locator to find Bathorium near you.

What is little charlie™ and how is it different?


little charlie™ is our ultra-gentle product line created for babies from newborn and up. Made with food-safe ingredients like oat, chamomile, and coconut milk, it replaces soap and shampoo with a one-step cleansing soak. In a Consumer Perception Study done by The Good Face Project, it was found to have helped children with skin conditions including eczema, psoriasis and cradle cap.

Can I use Bathorium products in a hot tub or jetted tub?


We don’t recommend it. Our formulas contain natural oils and botanicals that could affect your system’s filters. For the best experience, use in a standard bath tub or spa soaking basin.

What does "benefit-based bathing" mean?


It means every Bathorium formula is created with a purpose - sleep support, recovery, hydration, or relaxation - using ingredients selected for their functional skin and body benefits, not just scent


Are Bathorium products suitable for gifting?


Absolutely. We don’t include prices or invoices in any shipment, so your recipient won’t see order totals. While we don’t currently offer gift wrapping or personalized notes, Bathorium products make a thoughtful and luxurious gift for any occasion.

Do you ship internationally?

 

Yes, we proudly ship worldwide. We have warehouses in both the US and Canada which make shipping within North America quick and easy! Delivery times may vary depending on your location and customs processing times, which are beyond our control.

What’s the best way to store Bathorium products?

 

Keep products in a cool, dry place away from direct sunlight. Natural ingredients are sensitive to humidity, so ensure pouches and jars are tightly sealed between uses to preserve freshness and scent.

Do your products expire? 

 

All Bathorium products have a shelf life of 12–18 months upon opening. Because we use clean, naturally derived ingredients, they’re best enjoyed within that timeframe to maintain peak aroma and efficacy.

Are your products nut-allergy friendly?

 

Our soaks and bath bombs contain nourishing natural oils such as almond, coconut, jojoba, and shea butter. While we take great care to minimize cross-contact, all products are made in the same facility, so we cannot guarantee they are completely nut-free.

Are Bathorium products gluten-free?

 

Most of our products are gluten-free, though our oat-based soaks may contain trace gluten from processing. Those with celiac disease or severe sensitivities should consult ingredient listings carefully before use.

Is Sodium Lauryl Sulfoacetate (SLSa) safe?

 

Yes, our Sodium Lauryl Sulfoacetate (SLSa) is a gentle, naturally derived cleanser made from sustainable palm sources. It helps create rich bubbles and softens bath water without the irritation often associated with synthetic sulfates.

Do Bathorium products contain essential oils?

 

Yes, our scents come exclusively from pure essential oils and natural botanicals, never synthetic fragrance. Each blend is crafted for both aromatherapeutic and skin benefits.

How often should I use Bathorium products?

 

Our soaks are gentle enough for daily use, though most people use them 2–3 times per week as part of a regular wellness ritual.

Do I need to rinse after a Bathorium soak?

 

Rinsing isn’t required. The mineral and oil blend is designed to leave a light veil of hydration on the skin. Simply pat dry after bathing.

 


MORE QUESTIONS? WE'RE HERE TO HELP!

+ 1 613 435 8520

info@bathorium.com

Question not answered? Let us know!

Thanks!
This field is required
This field is required
This field is required